Terms of service

Last Updated: July 9, 2026

Overview

Welcome to Vivant Wigs. Throughout this site, the terms "we", "us", and "our" refer to Vivant Wigs. We provide this website, including all information, content, tools, products, and services available to you, the customer, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here (collectively, the "Services").

Our store is hosted and powered by Shopify, which provides us with the e-commerce platform that allows us to sell our products and Services to you.

Please read these Terms of Service carefully before accessing or using our website. By visiting, browsing, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, you are not authorized to access the website or use any of our Services.

Section 1 – Access and Account Eligibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your explicit consent to allow any of your minor dependents to use this site.

To complete purchases or access certain features of the Services, you may be required to provide specific information, including your name, email address, billing details, and shipping information. You warrant that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and password, and you accept responsibility for all activities that occur under your account. Accounts are non-transferable and may not be assigned or licensed to any other individual or entity.

Section 2 – Product Representation and Availability

We make every reasonable effort to display the colors, textures, and features of our wigs and hair products as accurately as possible on our storefront. However, because the actual colors you see depend on your display monitor, device settings, and screen configuration, we cannot guarantee that your monitor's display of any color or texture will be perfectly accurate.

  • Changes to Products: Descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion.

  • Limitation of Quantities: We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

  • Discontinuation: We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Section 3 – Order Acceptance and Fulfllment

When you place an order on our storefront, your order constitutes an offer to purchase our products. Vivant Wigs reserves the right to accept, decline, or limit your order for any reason at our sole discretion.

  • Payment Requirement: We must receive and process authorization for your payment method before an order is formally accepted and queued for shipment.

  • Cancellations: Please review your order choices carefully before submitting. Due to our processing speeds, we may be unable to accommodate cancellation or modification requests once an order has been finalized.

  • Order Adjustments: In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

  • Commercial Use Restriction: By purchasing from this Site, you represent and warrant that the products are intended for personal or household use only, and are not purchased for commercial resale, unauthorized distribution, or unauthorized export.

Section 4 – Pricing, Billing, and Account Accuracy

The prices charged for products will be the price in effect at the time your order is placed, which will be clearly outlined in your order confirmation email. Unless explicitly stated otherwise on the product page, posted prices do not include shipping charges, handling fees, applicable sales taxes, or international customs duties.

You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You agree to promptly update your account details—including your email address, billing addresses, and credit card expiration dates—so that we can successfully complete your transactions and contact you as necessary.

By submitting payment details, you represent and warrant that:

  1. The financial information provided is true, accurate, and complete.

  2. You are fully authorized to use the designated payment method for the transaction.

  3. The charges incurred by you will be honored by your financial institution or credit card company.

Section 5 – Shipping, Delivery, and Transfer of Risk

All shipping and delivery timeframes provided on the storefront or via email are estimates only and are not guaranteed arrival dates. Vivant Wigs is not liable for delivery delays caused by shipping carriers, customs clearance delays, severe weather, or any other external factors outside our direct control.

Once your package is transferred to the designated shipping carrier (e.g., USPS, UPS, FedEx), legal title and the risk of loss or damage to the items pass directly to you as the customer.

Section 6 – Intellectual Property Rights

The Services, including but not limited to all website text, graphic designs, logos, brand names, product photographs, video content, layout arrangements, and user interfaces, are owned exclusively by Vivant Wigs, its affiliates, or its licensors. These assets are fully protected by United States and international copyright, trademark, patent, and intellectual property laws.

These Terms permit you to use our website for personal, non-commercial shopping purposes only. You are strictly prohibited from copying, reproducing, distributing, modifying, creating derivative works of, publicly displaying, downloading, or transmitting any proprietary materials from this Site without our express, prior written consent.

Section 7 – Third-Party Tools and Links

We may provide you with access to optional third-party tools or applications (such as advanced currency converters or specialized tracking features) that we do not monitor, control, or maintain.

You acknowledge and agree that we provide access to such tools on an "as is" and "as available" basis without any warranties, representations, or endorsements of any kind. Vivant Wigs carries no liability whatsoever arising from or relating to your elective use of third-party tools.

Similarly, our storefront may contain links to external web platforms operated by third parties. We are not responsible for examining or evaluating the accuracy of content on external sites. Any purchases, interactions, or engagements made on third-party platforms are entirely at your own risk, and you should carefully review their independent terms and privacy policies.

Section 8 – Relationship with Shopify

Vivant Wigs is hosted on the Shopify e-commerce platform. Shopify provides the online infrastructure that allows us to display and sell our merchandise to you.

However, any contract for sale, merchant transaction, or product inquiry is strictly between you and Vivant Wigs. You acknowledge and agree that Shopify is not responsible for any aspect of transactions, product fulfillment, customer service, or liabilities resulting from your purchases on this store.

Section 9 – User Feedback, Reviews, and Submissions

If you submit product reviews, customer feedback, suggestions, creative ideas, or other materials to us (collectively, "Feedback"), you grant Vivant Wigs an unrestricted, perpetual, worldwide, royalty-free, and sublicensable license to edit, copy, publish, distribute, translate, and use your submissions in any medium for any purpose.

We are under no obligation to:

  1. Maintain any Feedback in strict confidence.

  2. Pay monetary compensation for your submissions.

  3. Respond to any feedback or reviews.

You warrant that your submissions do not infringe upon the rights of any third party, including copyright, trademark, privacy, or proprietary rights. You may not use a false email address or impersonate any individual to mislead us regarding the origin of any submissions.

Section 10 – Prohibited Uses of the Platform

In addition to other restrictions set forth throughout these Terms, you are prohibited from using the Site or its content:

  • For any unlawful or unauthorized purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To violate any international, federal, state, or local regulations, rules, or laws.

  • To infringe upon our intellectual property rights or the rights of others.

  • To harass, abuse, insult, harm, defame, slander, or intimidate employees or other users.

  • To submit false, inaccurate, or misleading information.

  • To upload or transmit viruses, malware, or any malicious code that could compromise the security, integrity, or functionality of the Site, other websites, or the internet.

  • To collect or track the personal information of others without authorization.

  • To engage in automated scraping, data extraction, crawling, or utilizing automated bots or AI scraping agents to copy site elements without our prior written authorization.

We reserve the right to immediately terminate or suspend your access to the Services for violating any of these prohibited uses.

Section 11 – Warranty Disclaimers and Limitation of Liability

The information provided on this storefront is for general consumer information purposes only. We do not guarantee, represent, or warrant that your use of our service will be completely uninterrupted, timely, secure, or entirely error-free.

EXCEPT AS EXPRESSLY STATED BY US, THE SERVICES AND ALL MERCHANDISE DELIVERED TO YOU THROUGH THE SITE ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED—INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VIVANT WIGS, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND—INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOSS OF DATA, REPLACEMENT COSTS, OR OTHERS—ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SITE, EVEN IF ADVISED OF THEIR POSSIBILITY.

Section 12 – Governing Law and Jurisdiction

These Terms of Service, along with any independent agreements whereby we provide you with products or Services, shall be governed by and construed entirely in accordance with the laws of the United States and the State of Virginia, without regard to conflicts of law principles.

Any legal actions, suits, or proceedings arising directly out of these Terms must be brought exclusively in the federal or state courts located in the jurisdiction of our corporate headquarters.

Section 13 – Changes to the Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, alter, or replace any part of these Terms by posting clear updates and modifications directly to our website. It remains your responsibility to check our platform periodically for changes. Your continued use of or access to our storefront following the posting of modifications indicates your formal acceptance of those revised terms.

Section 14 – Contact Information

Questions or clarifications regarding these Terms of Service should be directed to our compliance team at:

  • Brand Name: Vivant Wigs

  • Email Address: support@vivantwigs.com

  • Mailing Address: 128 Sequester Dr, Stafford, VA 22556, United States

  • Business Phone: +1 (531) 278-9972