Shipping policy

Last updated: August 17, 2026

At Vivant Wigs, we are committed to processing and delivering your order securely and efficiently. This Shipping Policy applies to orders shipped within the United States.

Order Processing

All orders are processed within 3–5 business days, excluding weekends and U.S. federal holidays, after your order has been successfully placed.

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can monitor your package.

Shipping & Delivery Times

Destination	Processing Time	Transit Time	Shipping Cost	Estimated Total Delivery Time
United States	3–5 business days	5–8 business days	Free	8–13 business days

Estimated delivery time = Processing time + Transit time

Therefore, the estimated total delivery time is approximately 8–13 business days.

Please note that these are estimated delivery times and are not guaranteed. Actual delivery times may vary depending on the shipping carrier, weather conditions, holidays, high shipping volumes, or other circumstances beyond our control.

Order Cut-Off Time

Our order cut-off time is:

2:00 PM Pacific Time (Los Angeles, California)

Orders placed after the daily cut-off time may be processed on the next business day.

Shipping Method

Orders are shipped within the United States using tracked shipping services. Depending on the destination and availability, we may use carriers such as:

USPS
UPS
FedEx

Once your order has shipped, tracking information will be provided by email.

Free Shipping

We offer free shipping on eligible orders shipped within the United States.

There are no additional shipping charges for standard shipping.

Shipping Restrictions

P.O. Boxes and APO/FPO Addresses

Due to the value and nature of our products, we currently do not ship to P.O. Boxes or APO/FPO addresses.

Please provide a valid physical residential or business address at checkout to help ensure successful delivery.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us at support@vivantwigs.com as soon as possible.

Once an order has shipped, we may be unable to change the delivery address.

Shipping Delays

Vivant Wigs is not responsible for delivery delays caused by circumstances outside our control, including:

Shipping carrier delays
Severe weather
U.S. federal holidays
High shipping volumes
Incorrect or incomplete shipping addresses
Natural disasters
Other unforeseen circumstances affecting delivery

If your order is delayed, please use the tracking information provided in your shipping confirmation email for the most current delivery status.

Tracking Your Order

After your order has shipped, you will receive a shipping confirmation email containing your tracking number.

You can use the tracking number to monitor your package and view the latest delivery updates provided by the carrier.

Important Note

All delivery times stated in this policy are estimates only and are not guaranteed.

The estimated delivery period of 8–13 business days includes both the 3–5 business day processing period and the 5–8 business day transit period.

We recommend monitoring your tracking information for the most accurate and up-to-date delivery status.